fpsdedicated.com protects your data per GDPR/CCPA. Retention policies balance service needs and privacy rights.
What We Collect
- Account: Email, billing info, IP addresses.
- Server: Logs, backups, player data (SteamIDs, chat).
- Analytics: Usage stats, performance metrics (anonymized).
Retention Periods
- Active services: Indefinite while subscribed.
- Cancelled: 30 days (backups recoverable); then deleted.
- Billing records: 7 years (tax compliance).
- Logs: 90 days rolling (30 days for chat logs).
Your Rights
- Access: Request data export (ticket: privacy@fpsdedicated.com).
- Deletion: Cancel service + request purge (30-day grace waived).
- Portability: Download backups anytime via TCAdmin.
- Correction: Update billing/account info in WHMCS.
Security
- Encrypted: Backups at rest (AES-256), transit (TLS 1.3).
- Access controls: Staff need-to-know only.
- Audits: Annual third-party reviews.
Third Parties
- Payment processors: PayPal, Stripe (PCI DSS compliant).
- No selling: Data never sold to advertisers.
Full privacy policy: fpsdedicated.com/privacy. EU users: Submit GDPR requests via ticket.
