Manage invoices and payments in WHMCS at fpsdedicated.com to avoid service interruptions.
Invoices
- Generated: 7 days before due date.
- View: Billing > My Invoices (filter unpaid/paid).
- Download: PDF for records.
Payment Methods
- Supported: PayPal, Credit/Debit (Visa/MC/Amex), account credit.
- Add: Billing > Payment Methods > Add New (auto-renew checkbox).
- Default: Primary card charged first.
Failed Payments
- Reasons: Expired card, insufficient funds, bank decline.
- Notification: Email + client area alert.
- Retry: Auto-retry 3x over 72 hrs; manual pay anytime.
Grace Period
- 3 days post-due: Service active, red warnings.
- Day 4: Suspended (offline, data retained).
- Day 11: Termination (permanent deletion).
Resolution
- Update payment method or pay manually.
- Reactivation: Automatic on payment (within suspension window).
Ticket billing for disputes or payment issues.
